4:15PM & 6:00PM @ 164-02 Goethals Ave, Jamaica, NY

Giving Frequently Asked Questions

 

Q. What is online giving?

Online giving is the ability to give a donation or schedule a series of donations using your debit card, credit card, or bank account on www.newhopeny.org/next-steps/donate.

 

Q. What is a contribution schedule?

You can choose how often you would like an automatic donation to be made—weekly, every two weeks, or monthly.

 

Q. Why do I have to set up an account and password?

Setting up an account and password allows you to enter a highly secure environment for your transaction.  Once your account and password are established, all of your personal information including  credit card information is safe and protected. Here is the link to register https://www.e-giving.org/Signup/MemberSignup.asp

 

Q. Is it secure?

All debit or credit card information you enter and store for online giving is secured through our provider, e-giving.com.  No one has access to your data unless authorized by you.

 

Q. Do I pay any additional or hidden fees to give online?

Nope. You select the dollar amount for your gift.  That is the dollar amount that will be recognized as  your donation. No costs or fees to you.

 

Q. Can I use my debit card or credit card?

Yes, we accept Visa, MasterCard, American Express, and Discover.

 

Q. Does New Hope have to pay credit/debit card fees?

Yes, we do.  You can help New Hope avoid these fees by giving through a bank checking account.

 

Q. Can I try this by giving one time?

Sure.

 

Q. When is the automatic contribution charged to my account?

You choose: one time, weekly, every two weeks, twice per month (on the 1st and the 16th), monthly, monthly (last day of the month), quarterly or yearly. You can set up as many schedules as you would like, so it’s possible to give a monthly gift as well as a weekly one.  Contributions will generally show up the day you schedule them.  Contributions scheduled on Friday through Sunday may not show up on your bank account or statement until early the following week.

 

Q. What if I change banks?

From the online giving window, simply cancel your current recurring giving option then set it up again with your new account number.

 

Q. What if I want to change my online giving or stop it?

From the online giving window, simply choose the option to cancel your giving.

 

Q. Can I give a recurring donation to the General Fund as well as other giving initiatives such as Benevolence Fund?

Yes. However, you need to create two contribution schedules—one for your general giving and one for the special giving initiative.

 

Q. What is “tithing?”

Tithe is a word from the Old Testament that means a tenth.  Christians practice what is called “percentage giving.”  Percentage giving means thoughtfully (and cheerfully) determining what percent of your income you want to give to the church offering, then giving that pre-determined amount.  If the percent chosen is 10%, it is called “tithing.”

 

Q. Does New Hope teach tithing?

We teach Christians to practice percentage giving.  Tithing is when that percentage happens to be 10%.  It is best understood as a spiritual discipline (habit or practice) that helps us grow in generosity.  For a fuller explanation, check out Pastor Tom’s sermon series on the topic, How to be Rich

 

Q. How should I tithe if my income varies from pay period to pay period?

The easiest approach is to simply do one-time gifts online each time you are paid.

 

Q. Should I tithe off my gross earnings or the net amount of my paycheck?

Scripture doesn’t use the literal terms net or gross, and the topic can lead to legalism.  Step one is just to become a percentage giver.  Christians who consistently practice percentage giving generally are seeking to give God the first of their true income, which means from the gross.

 

Q. How do I participate in the weekly offering if my contribution is automatically processed online?

There are 2 ways.  One is to simply reflect on the message and song, knowing that you have already given online.  The other is to print a receipt of your donation when you give on-line, (e-giving.com makes a check-sized printable for this very purpose) and put that in the offering plate as a tangible reminder of your giving.

 

Q. If we want to help people get out of debt, why does New Hope Christian Church accept credit card donations?

Used within the parameters, debit and credit cards can be an efficient tool for payments and purchases. Many people utilize them in place of checks or cash throughout the month, and then pay off the balance in full.  For these people, we offer the option of using a debit or credit card to give.  We strongly discourage those who have ongoing credit card debt from exercising this option and recommend you give by cash or check in the service.

 

Q. Who do I talk to if I have more questions?

Email our Giving Team and they will be glad to help you or call David Samuel at 646.371.2792.

© New Hope Christian Church | 164-02 Goethals Ave, Jamaica, NY 11432